INTRODUCTION

DIAMOND WEDDING takes its responsibilities in relation to protecting your Personal Data and compliance with Applicable Laws very seriously. We are committed to properly managing, protecting and processing your Personal Data in accordance with this Policy, which shall apply to all Personal Data we collect from you through our Platforms.

Please read and review this Policy, which will inform you how we collect, use, process and disclose your Personal Data. We may also collect and process your Personal Data under any exceptions to Applicable Laws, which are not set out in this Policy. We trust that it will assist you in making an informed decision whether to provide us with any of your Personal Data.

For the purposes of understanding DIAMOND WEDDING’s Personal Data Protection Policy (“Policy”), capitalised terms used in this Policy shall have the following meanings:

Applicable Laws” means Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486) and its subsidiary legislations and regulations as amended from time to time;

Personal Data” means any data, whether true or not, which is (a) about an individual who can be identified (i) from that data; or (ii) from that data and other information to which we have or are likely to have access and would include data in our records as may be updated from time to time, or (b) defined as “personal data” or “personal information” under any Applicable Laws.

Platforms” means collectively DIAMOND WEDDING’s Social Media and Website, and any other websites or applications which we may own or operate from time to time;

Retail Goods and Services” means sales of goods or provision of services in relation to any of the following (whether through physical or online channels or in any other media now known or available in the future): food and beverages, restaurants, catering, groceries and household products, general merchandise, health and beauty, pharmaceutical products, fragrance and cosmetics, wine and liquor, cigarette and cigar, stationary, books and paper products, confectionary and toys, clothing, shoes, baby products, pets products, fashion accessories, bags and luggage, jewellery, watches, furniture, plants and accessories, sports and leisure equipment, phones and mobile devices, electronics and electrical appliances, computer software and games, fuel, tutoring, mentoring, home cleaning, janitor services, landscape and plant maintenance services, agricultural services, part time house keeping, plumbing services, locksmiths, barber and salon services, gym and fitness services, laundry services, florists, catering services, vehicle towing, and motor vehicle services, building maintenance, business information services, business support services, brokerage services, conference and exhibition management services, consultancy and marketing research services, supply chain management, event and project management services, gaming services, advertising and public relations services, media production services, recreational services, banking, lending, investment and financial services, debt collection agencies, trust services, valuation services, secretarial services, data storage and management services, courier services, shipping services, graphic and interior design services, legal services, medical and pharmaceutical services, therapists, accounting. auditing, bookkeeping and taxation services, engineering services, architectural services, surveying services, equipment rental services, hospitality services, insurance services, internet services, telecommunication services, testing services, photography services, printing and publishing services, property management services, real estate agencies and management, security services, home inspection services, storage and warehousing services, utilities services, oil and gas distribution, remittance services, travel agencies and tourism services, airlines, boat, limousine, taxi, truck and other transportation services, hospitals and nursing homes, childcare services, funeral services, casino services, investigative services, retail solutions, retail services and wholesales

Social Media” means DIAMOND WEDDING’s pages and accounts on third party social media platforms such as Instagram, Facebook, Twitter, Pinterest and Google+’

Website” means the DIAMOND WEDDING website accessed at the following address https://www.diamondwedding.com.hk ; and

DIAMOND WEDDING, we, us, or our” means JYUJI International Limited

During our relationship with you, we may collect Personal Data from you. Examples of the types of Personal Data we may collect include your name, contact details, mailing and delivery addresses, email address, birthday, network and device data, your shopping or browsing behaviours, facial image, voice recording (for customer service calls) and any other personally identifiable information which you have provided us in any forms you may have submitted to us, or in the course of any other forms of interaction between you and us. We will notify you when you must provide such Personal Data. Where it is mandatory to provide such Personal Data, please note that if you do not provide such Personal Data to us, then we may not be able to provide our services to you. We may also request other Personal Data from which is not marked as “mandatory” where it is entirely voluntary for you to provide such Personal Data (though please note that such personal data are used for the purpose of improving our understanding of our Platforms’ and users and providing better products and/or services).

If you provide us with Personal Data relating to a third party by submitting such Personal Data to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes.

By (1) clicking “Yes” on our Policy pop-up or any web form referring to this Policy on any of our online platforms, (2) submitting your Personal Data to us when signing up for an account on the Website, (3) browsing our Website, or (4) ordering any of our products and services, you are agreeing to the terms of this Policy.

We may update this Policy to ensure that it is consistent with industry trends and/or any changes in legal or regulatory requirements. You agree to be bound by the prevailing terms of the Policy as updated from time to time. We will endeavour to notify you by email or by notice on the Website of any material changes to the Policy.

HOW DO WE COLLECT YOUR PERSONAL DATA?

We collect Personal Data from you when:

  1. You register an account on the Website;
  2. You use any of our related services, such as subscribing to our newsletter, product notifications;
  3. You browse our products and services or otherwise interact with our Website;
  4. You accept our cookies on your device;
  5. You interact with our customer experience team or other representatives, for example, via our webform, emails, telephone calls, letters, or face-to-face meetings;
  6. You interact with us on our Social Media, such as liking our posts, commenting on our posts, private messaging us on our Social Media;
  7. You participate in our promotions, lucky draws, initiatives or any request for additional Personal Data such as customer surveys;
  8. We receive references from business partners and third parties, for example, where they referred you to us to enjoy the benefits of a joint promotion or collaboration or to redeem a voucher you purchased through them;
  9. Your authorized representative submits your Personal Data to us for any purpose reasonably authorized by you, for example if such representative is purchasing our product or service to be delivered to you or as a gift;
  10. Our third-party analytics and other service providers provide your Personal Data to us, which was collected and processed by them and disclosed to us pursuant to their separate privacy policies; or
  11. When you voluntarily submit your Personal Data to us for any reason.

We usually do not collect your credit card details, whether to process your payment or for customer service purposes. Your credit card details are collected, processed and stored directly by our third-party payment processors pursuant to their terms of use and privacy policies. None of your credit card details are stored with us. However, we may collect your bank account details to process refunds.

Please also take note of our Cookies Policy below in respect of the data collected and used by third-party cookies and trackers on our Website.

We may also collect your Personal Data in circumstances where such collection does not require consent under Applicable Laws.

Please ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure to do so may result in our inability to provide you with the products and services you have requested.

HOW WILL YOUR PERSONAL DATA BE USED?

We may use and disclose your Personal Data for purposes necessary to provide you with our products as services, including to:

  1. register and maintain your user account and to verify your identity or age;
  2. process your order for our products or services, process or collect your payment for the order;
  3. deliver or perform the products or services you purchased, including our couriers calling or messaging you to obtain your delivery instructions;
  4. process your returns or refunds in accordance with our Terms of Service;
  5. provide you with supporting services and functions related to your user account, such as saved items in cart, wish list, brand or product notifications;
  6. communicate with you in relation to (i) your queries, requests and feedback, (ii) material changes to our Website Terms of Service, Policy or other terms and conditions, and (iii) matters relating to the operation of your account;
  7. personalise and improve your customer experience when you visit the Website, for example by prioritizing products and services appearing in your search results or feed;
  8. monitor and enforce compliance with our Terms of Service, including dispute resolution;
  9. comply with (i) internal risk controls, (ii) the terms of our access to payment processing, financial or banking services such as credit card disputes, fraud, billing errors, or (iii) any applicable law; and
  10. ensure our Website function properly and to improve their performance, by carrying out activities such as debugging, statistical analyses for optimizing our Website .

(collectively, the “Purposes”)

In addition, we may use and disclose your Personal Data for the following purposes, to:

  1. send you marketing communications in relation to our Retail Goods and Services (as applicable), any promotions in relation thereto, or the Platforms;
  2. send you marketing communications in relation to the Retail Goods and Services (as applicable) or promotions in relation thereto of business partners who provide such Retails Goods and Services (as applicable), including promotional mail together with your order;
  3. deliver ads which are related to our Retail Goods and Services (as applicable) which may be of interest to you on the Platforms or other websites or online platforms;
  4. enable businesses to deliver ads which are related to their Retail Goods and Services (as applicable) which may be of interest to you;
  5. provide you with our add-on or premium services such as DIAMOND WEDDING NOW;
  6. invite you to our private customer events;
  7. process your participation in our promotions, lucky draws, initiatives or any request for additional Personal Data such as customer surveys;
  8. process your participation in our business partners’ loyalty or point redemption programs;
  9. conduct market and customer research, analysis or tracking;
  10. promote our products and services on our Platforms;
  11. manage the administrative and business operations of DIAMOND WEDDING and complying with internal policies and procedures;
  12. improve your customer experience across all touchpoints and training our customer experience team, such as by recording and monitoring phone calls; and
  13. any specific purpose in relation to a particular product or service, which we may separately notify you on the product or service page;

(collectively, the “Additional Purposes“)

We may also use your Personal Data (a) for other purposes which are reasonably related to the Purposes and where we have obtained and maintain related consent, the Additional Purposes; or (b) in circumstances where such use does not require consent under Applicable Laws.

Note: We cannot use your Personal Data to send you any marketing communications without your consent. If you have given us your consent, you may withdraw your consent in accordance with paragraph 6 (Request to Withdraw Consent) below. If you withdraw your consent for us to use and process your Personal Data the Purposes or the Additional Purposes (except relating to sending you marketing communications), we may no longer be able to provide you with the related products, services or benefits associated with our promotion.

WHO WILL YOUR PERSONAL DATA BE SHARED WITH?

In relation to our use of your Personal Data for the Purposes or Additional Purposes, we may disclose your Personal Data to our:

  1. employees, consultants, temporary workers;
  2. payment processors, who process your payment on the Website;
  3. logistics providers, such as courier services which will deliver your order to you;
  4. business partners or vendors in connection with the processing of any promotion, event or service organised by us;
  5. professional advisers and consultants who provide legal and other advisory and consultancy services;
  6. agents, contractors or service providers who provide operational services to us, such as online cloud storage and processing, marketing optimization, information technology, telecommunications, security or other relevant services which requires their collection, use or disclosure of your Personal Data; and
  7. any other party whom you authorize us to disclose your Personal Data to.

We may also disclose your Personal Data (a) for other purposes which are reasonably related to the Purposes and where we have obtained and maintain related consent, the Additional Purposes; or (b) in circumstances where such disclosure does not require consent under the Applicable Laws.

We do our best to minimize the disclosure of your Personal Data to the information necessary to perform the related Purpose or Additional Purpose.

HOW CAN I ACCESS OR CORRECT MY PERSONAL DATA?

You may access or correct your name, e-mail address, birthday, shipping and billing addresses, contact numbers and other Personal Data by logging in to your user account on the Website under “Account Information” and clicking the “Edit” button under each relevant field.

For Personal Data that cannot be corrected by you by logging in to your user account on the Website, you may request to access and correct such Personal Data by emailing us at sales@diamondwedding.com.hk. We may need to request additional information from you to confirm your identity before providing the access or making the correction.

We will do our best to respond to Personal Data access and correction requests within 30 days. Where we are unable to meet this timeline, we will update you with the soonest possible time within we can provide the information or make the correction. Please note that certain types of Personal Data access and correction requests may be exempt under Applicable Laws.

Note that we may charge you a reasonable fee for the handling and processing your Personal Data access request.

We will send your corrected Personal Data to every other person or entity to which such Personal Data was disclosed by DIAMOND WEDDING within the year before the date of the correction, unless such person or entity does not need the corrected Personal Data for any legal or business purpose or unless you and we agree that

Subject to obtaining your consent, we may send the corrected Personal Data only to specific organisations to which the Personal Data was disclosed by us within a year before the date the correction was made.

REQUEST TO WITHDRAW CONSENT

If you wish to withdraw your consent for us to send you sales, marketing or promotional information, please inform us as follows:

  1. to withdraw consent from receiving SMS promotions: please unsubscribe by following the steps provided in the promotional SMS;
  2. to withdraw consent from promotional emails: please click on the Unsubscribe link in the promotional emails;
  3. to withdraw consent from receiving promotional material with your order package: please email our Data Protection Officer at the email address provided below;
  4. to withdraw consent for any other marketing communications: please email our Data Protection Officer at the email address provided below.

Once we receive notification that you wish to withdraw your consent for receiving marketing or promotional materials or communications, it may take up to thirty (30) days for your withdrawal to be reflected in our systems. Therefore, you may still receive marketing or promotional materials or communications during this period.

If you withdraw your consent to receive marketing or promotional materials through a specific communication mode (e.g. SMS), we may still contact you for other purposes in relation to the products and services via other communication modes you have subscribed to (e.g. email).

You may withdraw your consent for the collection, use and/or disclosure of any of your Personal Data in our possession or under our control by submitting a written request via email to our Data Protection Officer . Note that, depending on the nature of the consent withdrawal, we may not be able to continue to provide you with some or all of our products or services. We will process such a request within a reasonable time from receiving notice from you of your withdrawal of consent. Once the processing is complete, we will no longer collect, use and/or disclose your Personal Data, except to the extent we retain your Personal Data for compliance, regulatory or other legal purposes.

ADMINISTRATION AND MANAGEMENT OF PERSONAL DATA

We will make reasonable efforts to ensure Personal Data likely to be used by us or disclosed by us to another organization is accurate and complete. However, you should update us of any changes in your Personal Data. We will not be responsible for relying on inaccurate or incomplete Personal Data if you have not updated us of changes.

We will also put in place reasonable security arrangements to ensure that your Personal Data is adequately protected and secured. This includes putting in place reasonable measures to prevent any unauthorized or accidental access, collection, use, disclosure, copying, modification, leakage, loss, damage, erasure, or alteration of your Personal Data. However, we will not be responsible for any unauthorized or accidental access, collection, use, disclosure, copying, modification, leakage, loss, damage, erasure, or alteration of Personal Data by third parties which is attributable to factors beyond our control.

When Personal Data in our possession is (i) no longer required for any reason connected to the purpose it was originally collected or (ii) retention by us is no longer necessary for any other legal or business purposes, we will exercise measures to ensure such Personal Data is either destroyed or anonymised.

If Personal Data is transferred out of Hong Kong, we will comply with Applicable Laws in doing so. This includes: (i) obtaining your consent, unless an exception exists under Applicable Laws or any other laws, and (ii) taking reasonable steps to ascertain whether the foreign recipient of the Personal Data is bound to comply with standards of protection that are at least comparable to the Applicable Laws.

THIRD PARTY COOKIES

DIAMOND WEDDING uses the services of third party vendors, who may implement cookies on the Website. Advertisements on the Website may be provided by third party agencies. These advertisements may also generate cookies, for example, to track how many people have viewed the advertisement. The collection, use, and disclosure of information, including Personal Data, collected by such third party cookies are subject to the privacy and data protections policies of the third party vendors and are not under our control.

You may reject third party cookies through the settings on your browser. Note that this may result in the loss of Website functionality, restrict your use of the Website, or delay or affect the way in which the Website operates.

Google Analytics

DIAMOND WEDDING uses certain Google Analytics functions. Please see this link for how your data is collected and this link for instructions on how to opt-out of any Google Analytics data tracking.

DIAMOND WEDDING may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. Using the Google Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

DIAMOND WEDDING also uses Remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show DIAMOND WEDDING ads on sites across the Internet. DIAMOND WEDDING and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to DIAMOND WEDDING, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to DIAMOND WEDDING.

When you log on to the DIAMOND WEDDING website, DIAMOND WEDDING with the help of Google Analytics may use your browsing behaviour to connect it with any other data that has previously been provided by you, in accordance with this Policy.

CONTACTING US

For any questions relating to your Personal Data or about this Policy, if you have a complaint regarding the collection, use or handling of your Personal Data by us, or a question about how we are complying with Applicable Laws, you may contact us via one of the following methods:

E-mail to: info@diamondwedding.com.hk
Emails should clearly state that you are making a data protection query, request or complain in the subject line to ensure the matter is dealt with expediently. We will strive to deal with any query, request or complaint promptly and fairly.

GOVERNING LAW

This Policy and your use of this Website shall be governed in all respects by the laws of Hong Kong, and the parties hereto irrevocably submit to the non-exclusive jurisdiction of the Hong Kong courts.

UPDATES ON DATA PROTECTION POLICY

As part of our efforts to ensure that we properly manage, protect and process your Personal Data, we will be reviewing our policies, procedures and processes from time to time. In this regard, DIAMOND WEDDING may update this Policy to ensure that it is consistent with industry trends and any changes in legal or regulatory requirements. We reserve the right to amend the terms of this Policy at our absolute discretion.

Subject to your rights at law, you agree to be bound by the prevailing terms of the Policy as updated from time to time on our Website. Any amended Policy will be posted on our website and can be viewed at https://www.diamondwedding.com.hk/privacy-policy. By continuing to use our Platforms and/or services after the Policy has been amended, you hereby agree to be bound by the terms of such amended Policy.

You are encouraged to visit the above Website from time to time to ensure that you are well-informed of our latest policies in relation to Personal Data protection.

MISCELLANEOUS

Nothing in this Policy shall limit your rights under Applicable Laws.

The provisions of this Policy shall be severable, and if any provision, or part-provision, of this Policy shall be held or declared to be illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall not affect any other provision, or part-provision, of this Policy, and the remainder of this Policy, disregarding such illegal, invalid or unenforceable provision, or part-provision, shall continue in full force and effect as through such illegal, invalid, or unenforceable provision, or part-provision, had not been contained in this Policy.

This Policy will be in the English language and the Chinese language. In the event of any inconsistency between the English version and the Chinese version, the English version shall prevail.


引言

DIAMOND WEDDING對其保護您的個人資料及嚴格遵守適用法律的責任採取非常嚴肅的態度。我們鄭重承諾按照本政策妥善管理、保護和處理您的個人資料。本政策適用於我們通過我們的平台向您收集的一切個人資料。

請閱讀並審查本政策,其中將告知您我們如何收集、使用、處理和披露您的個人資料。我們還可能在適用法律的任何豁免情況下收集和處理您的個人資料,而本政策並未逐一列明該等例外情況。我們相信本政策將幫助您在考慮是否向我們提供您的任何個人資料時,作出知情的決定。

為理解DIAMOND WEDDING的個人資料保護政策(”本政策”),本政策中使用的下列用語具有如下含義:

“適用法律”指香港的”個人資料(私隱)條例”(第486章)及其附屬法律及規則(經不時修訂);

“個人資料”指下述任何資料,無論是否真實:(a) 根據(i)該項資料;或(ii)該項資料和我們持有的或相當有可能取覽的其他資料(包括我們的記錄中的資料(可不時更新)),可以識別特定個人,或(b)在適用法律下被定義為”個人資料”或”個人資料”;

“平台”指DIAMOND WEDDING的社交媒體和網站、以及我們可能不時擁有或運營的任何其他網站或應用程式;

“零售商品和服務”指銷售或提供與下列有關的任何商品或服務(不論通過實體或網上渠道或任何目前已知或將來可能的其他媒體):餐飲、飯店、送餐、雜貨和家庭用品、日用百貨、保健和美容、醫藥產品、香水和化妝品、葡萄酒和烈酒、香煙和雪茄、文具、書籍和紙製品、糖果和玩具、服裝、鞋、嬰兒用品、寵物用品、時尚配飾、箱包和行李、珠寶、手錶、家具、植物及配飾、運動及休閒設備、電話和移動設備、電子和電器設備、電腦軟件和遊戲、燃料、輔導、指導、家居清潔、門衛服務、景觀和植物維護服務、農業服務、兼職家務、管道服務、鎖匠、理髮和美髮服務、健身房和健身服務、洗衣服務、花店、送餐服務、拖車服務、汽車服務、建築維護、商業信息服務、商業支持服務、經紀服務、會議及展覽管理服務、顧問和市場調研服務、供應鏈管理、活動和項目管理服務、博彩服務、廣告和公共關係服務、媒體製作服務、娛樂服務、銀行、借貸、投資和金融服務、收債代理、信託服務、估價服務、秘書服務、數據存儲和管理服務、快遞服務、航運服務、平面和室內設計服務、法律服務、醫藥服務、理療、會計、審計、簿記和稅務服務、工程服務、建築設計服務、測繪服務、設備租賃服務、酒店服務、保險服務、互聯網服務、電信服務、測試服務、攝影服務、印刷和出版服務、物業管理服務、房地產代理和管理、保安服務、驗房服務、倉儲服務、公用事業服務、石油和天然氣分銷、匯款服務、旅行社和旅遊服務、航空公司、遊船、豪華轎車、出租車、卡車和其他運輸服務、醫院和療養院、托兒服務、殯葬服務、賭場服務、調查服務、零售解決方案、零售服務和批發;

“社交媒體”是指DIAMOND WEDDING在Instagram、Facebook、Twitter、Pinterest和Google+等第三方社交媒體平台的網頁和賬戶;

“網站”指DIAMOND WEDDING網站www.diamondwedding.com;及

“DIAMOND WEDDING、或我們”指御懿國際有限公司

在我們與您存在業務關係期間,我們可能從您那裡收集個人資料。我們可能收集的個人資料包括您的姓名、聯繫方式、郵寄和遞送地址、電子郵件地址、生日、網絡和設備資料、您的購物或瀏覽行為、面部圖像、聲音記錄(客戶服務電話)及您在向我們提交的任何表格中或在您與我們的任何其他形式的互動中向我們提供的任何個人身份信息。我們會在需要您提供您的個人資料時通知您。如果提供個人資料是必須的,請注意,如果您不向我們提供該等個人資料,我們可能無法向您提供我們的服務。我們還可能要求提供並未註明”必須”的其他個人資料,您可以完全自願提供該等個人資料(但請注意,該等個人資料將被用於增進我們對我們的平台和用戶的了解、以便提供更好的產品和/或服務)。

如果您向我們提交第三方的個人資料,即表示您向我們聲明您已徵得該等第三方同意向我們提供其個人資料用於有關目的。

如果您(1)點擊我們的本政策彈出窗口或我們任何網上平台上提及本政策的任何網頁表格中的”是”,或(2)在網站上註冊賬戶時向我們提交您的個人資料,(3)瀏覽我們的網站,或(4)訂購我們的任何產品和服務,即表示您同意本政策的條款。

我們可能會更新本政策以確保其符合行業發展趨勢和/或法律或監管要求的任何變更。您同意受不時更新的本政策條款的約束。我們將盡力通過電子郵件或網站上的通告通知您本政策的任何重大變更。

我們如何收集您的個人資料?

我們在下述時間收集您的個人資料:

您在網站上購物、註冊賬戶或填寫表格;

您使用我們的任何相關服務,例如訂閱我們的通訊、產品通知;

您瀏覽我們的產品和服務或以其他方式與我們的網站互動;

您在您的設備上接受我們的cookies;

您與我們的客戶體驗團隊或其他代表進行互動,例如,通過我們的網絡表格、電子郵件、電話、信件或面對面會議;

您通過我們的社交媒體與我們互動,例如點讚我們的帖子、評論我們的帖子、在我們的社交媒體上向我們發送私人消息;

您參加我們的促銷、抽獎、活動或我們徵集額外個人資料的任何要求,例如客戶調查;

我們收到業務合作夥伴和第三方的推薦信,例如,他們介紹您參與聯合促銷或合作或兌現您通過他們購買的獎券;

您的授權代表為已獲得您授權的任何目的向我們提交您的個人資料,例如該等代表購買我們的產品或服務以交付或贈送給您;

我們的第三方分析師和其他服務提供商向我們提供您的個人資料,該等資料由他們根據他們的獨立隱私政策收集和處理並向我們披露;或

您出於任何原因自願向我們提交您的個人資料。

我們通常不會收集您的信用卡資料,不論為處理您的付款或為客戶服務目的。您的信用卡資料將直接由我們的第三方支付處理商根據他們的使用條款和隱私政策收集、處理和存儲。我們不會存儲您的任何信用卡資料。但是,我們可能收集您的銀行賬戶資料以處理退款。

另請注意我們關於在我們的網站中的第三方cookies和跟踪器收集和使用的資料的Cookies政策。

我們也可能在適用法律不要求同意的情況下,收集您的個人資料。

請確保向我們提交的所有個人資料完整、準確、真實和正確,否則可能會導致我們無法向您提供您所要求的產品和服務。

我們如何使用您的個人資料?

我們可能會為向您提供我們的產品和服務的下列必要目的而使用和披露您的個人資料,包括:

註冊並維持您的賬戶及驗證您的身份或年齡;

處理您的產品或服務訂單、處理或收取訂單付款;

交付或履行您所購買的產品或服務,包括我們的快遞員給您打電話或發訊息,以獲取您的送貨指示;

按照我們的服務條款處理您的退貨或退款;

為您提供與您的賬戶相關的支持服務和功能,例如,購物車中的保存列表、願望清單、品牌或產品通知;

就下列問題與您溝通:(i)您的查詢、要求和反饋,(ii)我們的網站服務條款、本政策或其他條款和條件的重大變更,及(iii)與您的賬戶操作相關的事宜;

在您到訪網站時個人化和改善您的客戶體驗,例如優先顯示您的搜索結果或內容中的產品和服務;

監控和確保遵守我們的服務條款,包括有關爭議解決;

遵守(i)內部風險控制,(ii)我們使用付款處理、金融或銀行服務的條款,例如有關信用卡糾紛、欺詐、賬單錯誤,或(iii)任何適用法律;及

通過開展調試、統計分析等活動優化我們的網站,確保我們的網站正常運作,及改善其功能。

(合稱”指定目的”)

此外,我們還可為下列目的使用和披露您的個人資料:

向您發送關於我們的零售商品和服務(如適用)、與之相關的任何促銷或關於平台的營銷材料;

向您發送提供該等零售商品和服務(如適用)的我們的業務合作夥伴之關於零售商品和服務(如適用)的促銷材料,包括隨訂單貨物發送促銷郵件;

在平台或其他網站或網上平台上向您發送關於您可能感興趣的我們的零售商品和服務(如適用)的廣告;

允許企業向您發送您可能感興趣的他們的零售商品和服務(如適用)的廣告;

為您提供我們的附加或增值服務;

邀請您參加我們的私人客戶活動;

處理您參加我們的促銷、抽獎、活動或我們徵集額外個人資料的任何要求,例如客戶調查;

處理您參與我們的業務合作夥伴的忠誠或積分兌現計劃的事宜;

進行市場和客戶調研、分析或追踪;

在我們的平台上推廣我們的產品和服務;

管理DIAMOND WEDDING的行政和業務運營、遵守內部政策和程序;

改善您在所有接觸點的客戶體驗、培訓我們的客戶體驗團隊,例如錄音和監控電話;及

與特定產品或服務有關的任何特定目的(我們會在有關產品或服務網頁另行通知您);

(合稱”附加目的”)

我們還可能(a)為與指定目的和(在已取得併維持有關同意的情況下)附加目的合理相關的其他目的;或(b)在適用法律對該等使用不要求同意的情況下,使用您的個人資料。

注:未經您的同意,我們不能使用您的個人資料向您發送任何促銷材料。如果您已經給予我們同意,您可按照以下第6條(「撤回同意的請求」)撤回您的同意。如果您撤回對我們為指定目的和附加目的(除有關向您發送促銷材料除外)使用和處理您的個人資料的同意,我們可能無法繼續為您提供與我們的促銷有關的相關產品、服務或利益。

誰將分享您的個人資料?

就我們為指定目的或附加目的使用您的個人資料,我們可能會將您的個人資料披露給我們的:

員工、顧問、臨時工;

處理您在網站上的付款的支付處理商;

向您遞送訂單貨物的物流提供商,如快遞服務;

處理由我們組織的任何促銷、活動或服務的業務合作夥伴或供應商;

提供法律和其他諮詢和顧問服務的專業諮詢和顧問機構;

為我們提供運營服務的代理商、承包商或服務提供商,如網上雲存儲和處理、營銷優化、信息科技、電信、安全或需要其收集、使用或披露您的個人資料的其他相關服務;及

您授權我們向其披露您的個人資料的任何其他人。

我們還可能(a)為與指定目的和(在已取得併維持有關同意的情況下)附加目的合理相關的其他目的;或(b)在適用法律對該等披露不要求同意的情況下,披露您的個人資料。

我們將盡力將您個人資料的披露限於履行指定目的或附加目的所需要的最低程度。

我如何查閱或更正我的個人資料?

您可以通過在網站登錄您的賬戶,點擊”賬戶信息”及每項有關內容的”編輯”按鈕來查閱或更正您的姓名、電子郵件地址、生日、送貨和賬單地址、聯繫電話和其他個人資料。

對於您不能通過在網站登錄您的賬戶來更正的個人資料,您可通過發送電子郵件至此處向我們的資料保護員請求查閱和更正該等個人資料。在允許查閱或進行更正之前,我們可能需要您提供額外信息以確認您的身份。

我們將盡力在30天內回复您的個人資料查閱和更正請求。如果我們無法滿足此項期限,我們會將我們最快能夠提供有關信息或進行更正的時間通知您。請注意,根據適用法律,某些類型的個人資料查閱和更正請求可能受豁免。

請注意,我們可能會收取合理的費用來處理您的個人資料查閱請求。

我們將把您已更正的個人資料發送給DIAMOND WEDDING在更正之日前一年內向其披露該等個人資料的每一其他人或實體,除非該等人或實體為任何法律或商業目的都不需要該等已更正的個人資料,或您與我們同意:在取得您同意的前提下,我們可將已更正的個人資料僅向我們在更正之日前一年內曾向其披露該等個人資料的特定組織發送。

撤回同意的請求

如果您想撤回您對我們向您發送銷售、營銷或促銷材料的同意,請按下列方式通知我們:

撤回同意的請求

如果您想撤回您對我們向您發送銷售、營銷或促銷材料的同意,請按下列方式通知我們:

撤回對接收促銷短信的同意:請按照促銷短信中提供的步驟取消訂閱;

撤回對促銷電子郵件的同意:請點擊促銷電子郵件中的取消訂閱鏈接;

撤回對接收隨訂單貨物發送的促銷材料的同意:請按以下提供的電子郵件地址向我們的資料保護員發送電子郵件;

撤回對接收其他營銷材料的同意:請按以下提供的電子郵件地址向我們的資料保護員發送電子郵件。

在我們收到您希望撤回對接收營銷或促銷材料或通訊的同意的通知之後,我們的系統可能需要30天時間才能反映您的撤回。因此,在此期間您可能仍會收到營銷或促銷材料或通訊。

如果您撤回您對通過特定通訊方式(例如SMS)接收營銷或促銷材料的同意,我們仍可通過您所訂閱的其他通訊方式(例如電子郵件)為有關產品和服務的其他目的與您聯繫。

您可以通過電子郵件至此處向我們的資料保護員提交請求,以撤回您對收集、使用和/或披露我們持有或控制的您的個人資料的同意。請注意,根據撤回同意的性質,我們可能無法繼續向您提供我們的某些或全部產品或服務。我們將在收到您的撤回通知後的合理時間內處理此類請求。處理完成之後,我們將不再收集、使用和/或透露您的個人資料,除了出於合規、監管或其他合法目的保留您的個人資料。

個人資料的管理

我們將盡合理努力確保我們使用或向其他組織披露的個人資料的準確性和完整性。但是,您應當及時通知我們您的個人資料的任何變更。如果您不通知我們任何變更,我們不對依賴不准確或不完整的個人資料的後果承擔責任。

我們還將製定合理的安全措施,以確保您的個人資料獲得充分保護和安全,包括採取合理保安措施防止對您的個人資料的任何非法或意外查閱、收集、使用、披露、複製、修改、洩漏、丟失、損壞、刪除或更改。但是,對於因我們無法控制的因素所導致的第三方對個人資料的任何非法或意外查閱、收集、使用、披露、複製、修改、洩漏、丟失、損壞、刪除或更改,我們概不負責。

如果我們管有的個人資料(i)由於與其初始收集目的有關的任何原因不再被需要,或(ii)我們不再有必要為任何其他法律或商業目的而予以保留,我們將採取措施確保該等個人資料被銷毀或被匿名化。

如果個人資料被傳出香港,我們會按適用法律辦理,包括:(i)徵得您的同意,除非適用法律或任何其他法律予以豁免,及(ii)採取合理措施以確保個人資料的境外接收者受至少與適用法律相當的保護標準約束

第三方COOKIES

DIAMOND WEDDING使用第三方供應商的服務,他們可能在網站上採用cookies。網站上的廣告可能由第三方代理商提供。這些廣告也可能產生cookies,例如,追踪有多少人收看了廣告。由該等第三方cookies收集的信息(包括個人資料),其收集、使用和披露,受第三方供應商私隱和資料保護政策的約束,不在我們的控制範圍之內。

您可以通過您的瀏覽器上的設置拒絕第三方cookies。請注意,這可能導致網站功能喪失、限制您對網站的使用、或延遲或影響網站的運行。

谷歌分析

DIAMOND WEDDING使用了一些谷歌分析功能。欲知您的資料如何被收集,請點擊這個鏈接。欲知如何停用谷歌分析數據追踪,請點擊這個鏈接。

DIAMOND WEDDING可以使用基於展示廣告的谷歌分析功能,包括但不限於以下內容:再營銷、谷歌展示網絡印象報告、雙擊節目管理器集成、及谷歌分析受眾特徵和興趣報告。使用谷歌廣告設置,您可以選擇停用用於展示廣告的谷歌分析,並自定谷歌展示網絡廣告。

DIAMOND WEDDING還與穀歌分析一起使用再營銷,投放網上廣告;包括谷歌在內的第三方供應商可以在互聯網的眾多網站上展示DIAMOND WEDDING廣告。 DIAMOND WEDDING和包括谷歌在內的第三方供應商將第一方cookies(如穀歌分析cookies)和第三方cookies(如雙擊cookies)一起使用,根據到訪者的過往訪問來向DIAMOND WEDDING通知、優化和投放廣告,以及報告廣告印象、其他廣告服務的使用及與這些廣告印象和廣告服務的互動與到訪DIAMOND WEDDING的關係。

當您登錄DIAMOND WEDDING網站時,DIAMOND WEDDING可能會在谷歌分析的幫助下使用您的瀏覽行為,以按照本政策將其與您先前提供的任何其他資料聯繫起來。

與我們聯繫

如有任何涉及您的個人資料或本政策的問題,或對我們收集、使用或處理您的個人資料的任何投訴,或關於我們如何遵守適用法律的問題,您可以通過下列方式之一聯繫我們:

電郵:sales@diamondwedding.com.hk

電子郵件應在主題一欄明確說明您在進行有關資料保護的詢問、請求或投訴,以確保獲得及時處理。我們將盡力及時、公平地處理任何詢問、請求或投訴。

管轄法律

本政策和您對網站的使用在一切方面均受香港的法律管限,雙方不可撤銷地接受香港法院的非專屬性管轄權。

資料保護政策的更新

作為我們確保妥善管理、保護和處理您的個人資料的努力的一部分,我們將不時重新審查我們的政策、程序和流程。就此,DIAMOND WEDDING可能會更新本政策以確保其符合行業發展趨勢和法律或監管要求的任何變更。我們保留根據我們的絕對酌情權自行修改本政策條款的權利。

在不抵觸您的法律權利的情況下,您同意受我們網站上不時更新的本政策條款的約束。任何修訂政策將在我們的網站https://www.diamondwedding.com.hk 發布和供查閱。您在此同意,在本政策修改之後繼續使用我們的平台和/或服務,即受該等修訂政策條款的約束。

我們鼓勵您經常訪問網站,以確保充分了解我們關於個人資料保護的最新政策。

附則

本政策中沒有任何內容限制您於適用法律下的權利。

本政策的條款可以分割,若有任何本政策的條款或部分條款被認定或宣告為不合法、無效、或不可執行,該等不合法、無效或不可執行不影響任何其他本政策的條款或其部分條款,且本政策的其餘部分,不受該等不合法、無效或不可執行的條款或部分條款的影響,繼續具有完全效力和作用,如同該等不合法、無效或不可執行的條款或部分條款從未被包含在本政策中。

本政策將以英文和中文書寫。如果英文版本與中文版本有任何不一致之處,以英文版本為準。