Diamond Wedding is committed to providing customers with both flexibility and security for as long as COVID-19 remains classified as a pandemic. This annexure will lapse once the COVID 19 status is amended to endemic.
Rescheduling Wedding/event with No Penalty:
To provide our customers with maximized flexibility and comfort, Diamond Wedding is offering the following arrangement for new bookings:
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Rescheduling of a booking with no penalty only applies where one or more of the following named COVID-19 reasons for cancellation impacts the wedding/event:
- The restrictions and rules on dining/public gatherings by Hong Kong government policy, make the planned wedding ceremony/banquet/event could not be held.
- If the bride or groom not living in Hong Kong, and the government of her/his country of residence restricts all but essential travel or enforces a mandatory quarantine stay at a government-specified site.
- The bride or groom has contracted COVID-19 and is under treatment or is in quarantine for COVID-19 within 72 hours of the scheduled wedding/event date.
- Any other reason for rescheduling not listed above, but with the Force majeure clause, could be considered as rescheduling free, or Diamond Wedding’s standard cancellation terms and conditions will apply vise versus.
- Diamond Wedding reserves the right to ask for any reasonable evidence, written statements and/or supporting documents.
Thank you for your patronage in Diamond Wedding.
Please read the following Terms and Conditions of transactions in our company carefully.
1. General
We reserve the right to amend and interpret these terms and conditions. You are responsible for reading the terms and conditions. When you place an order with us or make payment, you will be deemed to have read, understood, and accepted these terms and conditions.
2. Prices
The price payable for the products you order is that set out on our website/advertisement at the time you place your order. The prices of the products we display on our website are subject to change. All prices, where appropriate, include any sales taxes (if any) unless otherwise stated.
3. General Payment Arrangements
3.1 Payment Methods:
Bank in – Chong Hing Bank – 041-279-20-604177-5 (Jyuji International Limited);
FPS – 9345 3941;
PayPal – sales@diamondwedding.com.hk ;
or Cheque – Payee- Jyuji International Limited
3.2 Deposit payable: (not less than 50% of the price) is required to secure the service and payable on execution of the contract/agreement. All deposit paid is non-refundable or transferable.
3.3 Payable Balances: Payment of the balance is required to settle no later than the date of the service day. We accept CASH ONLY for balance payments on the service day.
4. Rescheduling/Cancellation
4.1 Wedding/event rescheduling:
4.1.1 If the wedding/event is rescheduled 4 weeks or more before the original wedding/event date, no rescheduling fee will be charged, but the service fee for the new wedding/event date may be changed;
4.1.2 If the wedding/event is rescheduled 4 weeks or more before the original wedding/event date, if the service cannot be rescheduled to a new date and time, the deposit paid will not be refunded;
4.1.3 If the wedding/event is rescheduled within 4 weeks before the original wedding/event date, if the service can be rescheduled to a new date and time, the service charges for the new wedding/event date may be changed, and an additional 10% administrative fee will be charged. and may be charged for reprinting of props;
4.1.4 If the wedding/event is rescheduled within 4 weeks before the original wedding/event date, if the service cannot be rescheduled to a new date and time, the deposit paid will not be returned, and the full payment of the order may be required;
4.1.5 All rescheduling must be notified in writing.
4.2 Wedding/event Cancellation:
4.2.1 If the wedding/event cancellation is notified 4 weeks or more before the wedding/event date, the relevant deposit will not be refunded;
4.2.2 If the cancellation of the wedding/event is notified within 4 weeks before the wedding/event date, the deposit paid will not be refunded, and the full payment of the order may be required;
4.2.3 All cancellations must be notified in writing.
5. Bad Weather or Extreme Conditions
5.1 The order would be canceled automatically and could be rescheduled if a tropical cyclone signal No.8 or above is issued by the Hong Kong Observatory 2 hours before the scheduled decoration set-up time.
5.2 The scheduled decoration set-up and complete time may be delayed if the Hong Kong Observatory issues a black rainstorm signal at 2 hours before the set-up time.
5.3 If the event is canceled due to bad weather or other extreme conditions, no refund will be made for your deposit paid.
5.4 If the event is rescheduled to the next 12 months due to bad weather or other extreme conditions, no penalty would be imposed, but charges may be incurred on the decoration props re-printing costs.
6. Special Cases and Extra Charges
6.1 Additional charge of $500 is applied for decoration set-up time before 8:00 am or decoration removal time after 23:30.
6.2 Additional charge of $500 is applied for venues in the remote districts (including Clear Water Bay, Shek O/ Repulse Bay, Deep water Bay, Stanley, Lantau Island, Tung Chung).
Diamond Wedding 致力為客戶提供靈活和貼心的服務。只要 COVID-19 仍被歸類為大流行病，並符合以下取消原因，Diamond Wedding便承諾免費更改婚禮服務日期；一旦將 COVID 19 修改為地方病，此「COVID-19 條款和細則」將失效。
免費更改婚禮服務日期安排詳情：
在確認婚禮或活動服務後 至 婚禮日期前 7 天 | 將婚禮或活動重新安排到接下來的 24 個月，不收取任何罰款/費用。 |
原定婚禮或活動日期前少於 7 天 | 將婚禮或活動改期至接下來的 24 個月不收取罰金，但可能會收取港幣 500 元的重新印刷名牌費用。 |
適用於COVID-19免費更改婚禮或活動服務日期的婚禮或活動取消原因：
1. 香港政府政策對就餐/公眾聚會的限制和規定，使原計劃的婚禮/宴會/活動無法舉行。
2. 如果新娘或新郎不住在香港，而她/他的居住國家/地區的政府限制(除必要旅遊外)所有出境，或強制在政府指定的地點進行強制隔離。
3. 新娘或新郎感染了 COVID-19 , 並在原定婚禮或活動日期的 72 小時內接受 COVID-19 治療或隔離。
4. 上述未列出但有不可抗力的任何其他改期原因，也可能被視為免費改期。相反，則根據Diamond Wedding的標準條款與細則安排。
5. Diamond Wedding 保留要求提供任何合理證據、書面陳述和/或證明文件的權利。
提供任何合理證據、書面陳述和/或證明文件的權利。
感謝您對Diamond Wedding的惠顧。
請仔細閱讀以下本公司的交易條款和細則。
1. 一般
我們保留修改和解釋這些條款和細則的權利。您有責任閱讀條款和細則。當您向我們下訂單或付款時，您將被視為已閱讀、理解並接受這些條款和細則。
2. 價格
您訂購的產品的應付價格是您下訂單時在我們的網站/廣告上列出的價格。我們在網站上顯示的產品價格可能會發生變化而不作任何通知，已下訂單之價格也不會因此而變化。除非另有說明，否則所有價格均包括任何銷售稅（如適用）。
3. 付款安排
3.1 支付方式：
銀行存款 – 創興銀行 – 041-279-20-604177-5 (JYUJI International Limited)；
轉數快 – 9345 3941；
PayPal——sales@diamondwedding.com.hk；
或支票 – 收款人– Jyuji International Limited
3.2 需付訂金（價格的 50%或以上）：用於確認服務預訂，令有關合約或協議生效。所有已付訂金均不可退還或轉讓。
3.3 需付餘額：餘款須於提供服務當日或之前結清。我們於提供服務當日僅接受現金支付餘額。
4. 改期/取消
4.1 婚禮/活動改期：
4.1.1原定婚禮或活動日期前4週或以上通知婚禮或活動改期，將不會收取改期費用，惟新的婚禮或活動日期的服務收費，可能會有所更改；
4.1.2原定婚禮或活動日期前4週或以上通知婚禮或活動改期，如果服務不能夠重新安排到新的日期和時間，有關已付訂金將不會退回；
4.1.3 原定婚禮或活動日期前4週內通知婚禮改期，如果服務能夠重新安排到新的日期和時間，新的婚禮或活動日期的服務收費，可能會有所更改，及需額外收取10%行政費用，並可能會收取道具重新印製之費用；
4.1.4 原定婚禮或活動或活動日期前4週內通知婚禮或活動改期，如無法重新安排新日期和時間的服務，有關已付訂金將不會退回，並可能要求有關訂單全額付款；
4.1.5 所有改期必須以書面形式通知。
4.2 婚禮/活動取消：
4.2.1在婚禮或活動日期前 4 週或以上通知取消婚禮或活動，有關已付訂金將不會退回；
4.2.2在婚禮或活動日期前 4 週內通知取消婚禮或活動，有關已付訂金將不會退回，並可能要求有關訂單全額付款；
4.2.3 所有取消必須以書面形式通知。
5. 惡劣天氣或極端條件
5.1 如香港天文台於預定服務時間前2小時發出八號或以上熱帶氣旋信號，婚禮或活動服務訂單將自動取消，並可以重新安排。
5.2 如香港天文台於預定服務時間前2小時發出黑色暴雨訊號，原定的服務之開始及完成時間可能會延遲。
5.3 如因惡劣天氣或其他極端情況導致婚禮或活動取消，已支付的訂金將不予退還。
5.4 如因惡劣天氣或其他極端情況將婚禮或活動延期至接下來的 12 個月，將不會收取改期費用，但可能會收取道具重新印製之費用。
6. 特殊情況和額外費用
6.1如果開始佈置時間為上午 8:00 之前，或 拆除佈置時間為23:30 之後，將收取 $500 的額外費用。
6.2 偏遠地區（包括清水灣、石澳/淺水灣、深水灣、赤柱、大嶼山、東涌）的場地需加收$500。